Digital access and payment remedies
Refund Policy
The Founding Membership is a one-time digital-access purchase with a strict all-sales-final policy, subject to mandatory exceptions.
Effective November 9, 20261. General rule
All sales are final because digital community access, membership recognition, and protected educational material may be delivered immediately after a verified payment.
All sales are final because this digital-access purchase may be fulfilled immediately after verified payment, except where refunds or remedies are required by applicable law, processor rules, duplicate charges, confirmed fraud, or a documented operator error that prevents delivery.
2. Exceptions
A refund, correction, or other remedy may be provided when required by:
- applicable law or non-waivable consumer rights;
- the payment processor, payment network, or checkout provider;
- a confirmed duplicate charge;
- confirmed unauthorized payment or fraud;
- a documented operator error that prevents delivery of the purchased access.
Nothing in this policy removes lawful chargeback, dispute, or consumer-protection rights.
3. Requesting review
Email nickbryantbusiness@gmail.com with the purchaser email, approximate transaction date, checkout provider, and a concise explanation. Do not send full card numbers, passwords, bank information, tax records, or authentication codes.
Requests are reviewed against transaction records, access-delivery evidence, provider rules, fraud indicators, and applicable law. Submission does not guarantee approval.
4. Delivery delays, suspension, and termination
A short provider or operational delay does not automatically create a refund right. Contact support so access can be investigated and restored. A documented operator error that prevents delivery may qualify for a refund or another remedy under Section 2.
A suspension or termination for community-rule violations, account sharing, fraud, chargebacks, or other material breach does not by itself create a refund right, except where applicable law or provider rules require otherwise.
5. Access after a refund or dispute
A full refund, payment reversal, successful chargeback, or confirmed fraudulent payment may cause the related membership entitlement and Discord roles to be suspended or revoked. A separate valid entitlement is not intended to be removed merely because another product is refunded.
6. Provider timing
When a refund is approved, the checkout or payment provider controls processing time and the destination of the returned funds. Bank posting times are outside the operator's control.
Review this policy, the Terms, and the Risk Disclosurebefore purchasing.